I have filed for Visa renewal on 10th Sep 2017, by then it was within one year from the expiry date(30th Sep 2016) so I was directed to Dropbox services where I have completed the whole process including payment till receiving Dropbox confirmation. But due to unforeseen circumstances I wasn’t able to travel outside US to utilize Dropbox services in the required timeframe and get my renewal visa stamped on my passport. Now that in Nov, I have visited Chennai, India to get my H1 renewal stamping through Dropbox, since it has crossed the one year mark I'm requested by authorities to book an online appointment. But when I try booking the appointment I was constantly being looped from start page(book an appointment) to dashboard page without letting me to go through appointment process. I’m confused on how to book an appointment on the previous receipt of payment (without incurring additional charge)! While I’m not being shown appointment process or dates. Appreciate if someone can quickly help me out of this problem!
Thanks a ton!